Practical SoftPro consulting for title and escrow teams

SoftPro, Simplified.

Turn complicated systems, inconsistent workflows, and uneven adoption into clear processes your team can actually use.

The SoftPro Lady

Clarity from system to staff.

Focused support for teams that want to understand what is working, fix what is not, and build confidence across daily operations.

01

Evaluate the system

Get a clear view of how your current SoftPro environment supports the business—and where gaps, inconsistencies, or unnecessary friction are getting in the way.

SoftPro system evaluations Staff readiness assessments
02

Improve the workflow

Connect real operational needs to practical technology decisions, with a grounded review of processes and platform options.

Workflow optimization
03

Build team capability

Give administrators and power users the knowledge to manage the system with confidence, document better processes, and support their teams.

SoftPro Admin training SOP / ReadyDocs training Super-user training
04

Keep the momentum

Stay supported after the initial work with practical guidance, troubleshooting, and ongoing coaching through a monthly retainer.

Ongoing support Monthly coaching
05

Make your integrations work

You already pay for powerful add-on tools — I help make sure they actually work inside SoftPro. From Alanna AI and CertifID to RealRes and other vendor integrations, I help get the tools configured correctly, connected to your workflow, and adopted by your team, so nothing you bought sits unused. Support is independent — I’m not a formal partner or reseller for these vendors, just focused on making them work for you.

Alanna AI CertifID RealRes Vendor integrations Configuration & adoption

Experience on both sides of the system.

Amanda / Mandy Lenzie

Amanda / Mandy brings 25 years in title and escrow, including six years inside SoftPro.

Before working inside the software, she was an escrow officer who closed all deal types. That combination gives her a practical understanding of what teams need—and how to translate those needs into better technology decisions.

25years in title & escrow
6years inside SoftPro

Professional affiliations

  • W.I.S.E. - Finance — Women Inspiring Success and Empowerment in Finance Member · Oct 2026 – Present
  • Women in Title (WiT) Member · Apr 2026 – Present
  • Arizona Entrepreneurs — Associated with Opuntia Consulting Group Member · Feb 2024 – Feb 2025
  • ALTA — Digital Closing Work Group Committee Member · Jun 2022 – Nov 2024
  • ALTA — Our Values Work Group Committee Member · Feb 2024 – Nov 2024
  • ALTA — Homeowner Outreach Program Work Group — Communicating the benefits of title insurance to homebuyers Committee Member · Feb 2024 – Nov 2024

Let’s make SoftPro work better for your team.

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